bosmujur Platform Privacy Notice

This page describes what we collect when you use bosmujur and how we keep that data protected. We collect personal information only to operate our platform, verify your identity, process your payments, settle your bets, and support your account. We do not sell or lease your data to third parties. We encrypt your information in transit and at rest, and we comply with data protection standards applicable in the jurisdictions where we operate.

Our privacy commitments are clear: we collect the minimum information needed to serve you, we protect it rigorously, and we give you access and control over your data. If you have questions about how we handle your information, contact our support team in English or Bahasa Indonesia. Our services are available only where local law permits, and your use of bosmujur indicates your acceptance of this privacy policy.

What we collect about you on bosmujur

When you create a bosmujur account, we collect your full name, date of birth, phone number, email address, and residential address. We ask for this information to verify your identity and prevent fraud. During account setup, you also provide a government-issued ID (KTP or passport) and, on your first withdrawal, proof of your payment method (e.g. a bank statement or e-wallet screenshot).

We collect transaction data when you use bosmujur: every deposit, withdrawal, bet placed, game played, and payout is logged with timestamps and amounts. We also collect device information (your browser type, operating system, IP address) and activity logs (login times, pages visited, games accessed). This data helps us detect fraud, investigate disputes, and improve our platform.

We store payment method details in encrypted form. We never store your full card number or bank account number—only a tokenized reference that lets us process future transactions without asking for those details again. If you link a DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet account to bosmujur, we store only the confirmation token provided by that payment provider, not your credentials.

How we use your data on bosmujur

We use your data for core platform functions: processing your bets, settling outcomes, managing your account balance, handling deposits and withdrawals, and verifying your identity. We also use it to communicate with you about your account (e.g. password resets, payment confirmations, dispute resolutions). We may send you service notifications about maintenance, rule changes, or new features—but we do not send unsolicited promotional emails unless you opt in.

We use transaction data to detect and prevent fraud. Our systems monitor for unusual activity (e.g. logins from unexpected locations, rapid deposits followed by immediate large withdrawals, or patterns consistent with money laundering). If we flag suspicious activity, we may freeze your account temporarily and ask you to verify your identity through additional documentation.

We use your data to comply with legal obligations. If a court or government authority requests your information, we respond according to local law. We keep records of all gaming activity for audit trails and regulatory compliance. We also use aggregated, anonymized data (e.g. "the average stake on Liga 1 matches was X" or "user retention in Jakarta region is Y") to improve our services.

Third parties we share your data with

We share payment information with our payment processors—the third-party services that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfer processing. These processors need your name, account details, and transaction amounts to complete deposits and withdrawals. We do not control how these processors store your data, but they are contractually obligated to protect it and are subject to their own privacy policies.

We may share your data with compliance and audit partners. We contract with independent testing labs to audit our random-number generators and game fairness. These labs access our game logs (which may contain minimal player identifiers) to verify our systems. We do not share your personal data with marketing firms, data brokers, or advertisers.

Our servers may sit outside your jurisdiction. We store some data in data centres located in Singapore, Australia, or other countries where we operate infrastructure. Data transfers to these centres are encrypted end-to-end. You consent to this international transfer by using bosmujur; if you object, you must not create an account.

Payment processors

online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank processors receive your name, account identifier, and transaction amounts to complete each transfer.

Compliance and audit partners

Independent testing labs receive anonymized game logs and transaction summaries to verify fairness and regulatory compliance.

Server hosts

Cloud infrastructure providers in Singapore and Australia host our encrypted data centres. They do not have access to unencrypted personal information.

Law enforcement and courts

We respond to legal requests from authorities in jurisdictions where we operate. We share your data only as required by law.

How we use cookies and tracking on bosmujur

We use cookies (small files stored on your device) to manage your session, remember your login status, and track your activity on bosmujur. Session cookies expire when you close your browser; persistent cookies remain until you clear your browser cache or they expire. We use cookies to personalize your experience (e.g. remembering your preferred game or language), to track which pages you visit, and to monitor performance.

We also use analytics tools (such as server logs and traffic analysis) to understand how users interact with bosmujur. This data is aggregated and anonymized; we do not track individual users across third-party websites. We do not install pixels or beacons that report your activity to external advertisers.

You can control cookies through your browser settings. If you disable cookies, some bosmujur features may not function properly (e.g. you may need to re-enter your login credentials frequently). We do not require you to accept non-essential cookies to use bosmujur; you can opt out of analytics cookies while still playing.

Your rights regarding your data on bosmujur

You have the right to access all personal data we hold about you. Log into your bosmujur account and go to "Settings" → "My Data" to view your profile, transaction history, and linked payment methods. You can also email our support team and request a full data export; we will provide it within one business day.

You can request corrections to your personal information. If your address or phone number has changed, update it in your account settings. If you find an error in our records, contact our support team and we will investigate and correct it.

You can request deletion of your account and associated data. Note that we must retain certain data for legal and compliance reasons (e.g. transaction records for financial audits, identity documents for fraud prevention). We will delete personal data that is not required by law, typically within 30 days of your request. Deletion is permanent; you cannot recover a deleted account.

How long we keep your data

We retain account information (name, contact details, payment methods) for as long as your account is active and for one year after you close it. This retention allows us to respond to disputes and maintain audit trails. Transaction records are retained for at least five years to comply with financial regulations, even if your account is closed.

Device and activity logs (IP addresses, browser information, login times) are retained for one year. After one year, older logs are aggregated and anonymized. Identity documents (KTP scans, proof-of-payment screenshots) are retained for three years and then deleted.

If a dispute arises, we retain all relevant data until the dispute is resolved, plus an additional one year for audit purposes. If law enforcement requests your data, we retain it for the duration of any investigation or legal proceeding.

How we secure your data on bosmujur

We encrypt all data in transit using TLS 1.3 or higher. This means any information you send to bosmujur (passwords, payment details, personal information) is encrypted and cannot be intercepted. We store personal data in encrypted databases with access restricted to authorized personnel only.

We employ multi-factor authentication (biometric login, one-time passwords) to protect account access. We monitor all database queries and file access. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We maintain incident response procedures so that if a breach occurs, we respond immediately and notify affected users.

However, no security system is perfect. If we discover a data breach, we will notify you via email within 48 hours and provide guidance on next steps. We will also notify relevant authorities and post a notice on bosmujur.

Contact us about privacy on bosmujur

If you have questions about our privacy policy, want to access your data, request a correction, or file a complaint, contact our support team via live chat, email, or in-app help. We respond to privacy requests within one business day. You can also escalate to our compliance team if you believe we have mishandled your data.

This privacy policy is effective immediately and may be updated. We will notify you of material changes via email. Continued use of bosmujur after a policy update indicates your acceptance of the new terms. Our services are available only where local law permits; your use of bosmujur indicates your acceptance of this privacy policy and our jurisdiction-restricted service model.